About Me


Your Virtual Assistant

Hello, I’m Susanne, I set up WriteCloud in 2010, initially as a freelance copywriter, before extending this into offering administrative and creative assistance in 2011. You can read the WriteCloud story here in my blog.

I have worked with a range of clients including international retailers who want to make an impact online, local small businesses in need of support, charities requiring a centralised virtual office or consultants wanting the flexibility of an assistant on an ad hoc basis. Each client benefits from my experience and expertise without the commitment of employing a member of staff – it’s the support you need when you need it.

I enjoy working with people who are passionate about their businesses. Having a reliable virtual assistant on hand frees up time to focus on core business activities and drive your business forward. Don’t take my word for it, though, you can read my client testimonials here. 


I strive to continually learn and have a keen interest in digital skills and work processes, actively looking to make improvements in work efficiency. My career history includes customer service administration for a multi-national HR assessment & development company and clerical work within the education sector as well as working with a national charitable organisation and many small to medium sized businesses, consultants and entrepreneurs.

Skills Highlights

Microsoft Office including Excel, Outlook, Word, One Drive, Publisher

Google, Google Drive, Docs/Sheets

Online tools including DropBox, MailChimp, Constant Contact, Canva

Apple applications including Pages, iCal

WordPress CMS, Moodle and bespoke database systems

Social Media platforms – Twitter, Facebook, Instagram, Hootsuite, Tweetdeck, Feedly

Productivity Tools – Evernote, Toggl

Conversational French and Spanish

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