I'm a freelance assistant for creatives & communities, providing online business support, marketing assistance and project coordination since 2011.

Productivity is a funny old word

Productivity is a funny old word It’s an output but it can also be a feeling. I like to feel that I’m being productive in my working day, does that mean I’m being busy? That depends on my perspective. Everyone’s busy, right? Busy is a state of mind. It’s not the same as being productive. I…

Sustaining the Work/Life Mix

It’s such a long time since I worked in an actual office, I can barely remember what it’s like. We still had a fax machine! We didn’t use it much by then, but that does help date my last few days in a traditional office setup. It would’ve been summer 2007 that I bid it…

3 things to check on your Mailchimp account now

Mailchimp is super easy to get started with and has been a popular choice for newsletters for some time. With its entry-level starting plans, excellent choice of templates and layouts, you can import a list of contacts and be sending beautiful emails in no time.   There are many so features to make use of, but…

3 options for requesting and collating feedback

Feedback is part of any service, whether that’s providing resources for a community, a fixed service deliverable or an online event, asking your customers or audience what they think is useful for several reasons:  It helps you improve through making informed decisions  It re-engages your customers and helps build relationships  It can be a pat on…

What do I bring to your team?

When you work with me, I become part of your team. This might be for a fixed duration – if you have a specific project – or in a continual role, where I literally do step into the team for a certain amount of work each week or month and I assume full responsibility for…

Reframing the role of VA

Isn’t it time we reframed the role of a VA?   The year we saw the biggest shift in remote work. All those that had resisted it up until then, had no choice. But where does that leave the VAs? Have we lost our biggest USP? What’s special about ‘virtual’ if everyone is virtual?  After spending…

FAQs

Welcome to my FAQs If you’d prefer to read this as one continual post, please visit my ‘Everything you need to know about working with me’ post. Or click each of the links below to answer the questions you have. If you have a question that isn’t listed here, drop me an email. Who is…