When you work with me, I become part of your team. This might be for a fixed duration – if you have a specific project – or in a continual role, where I literally do step into the team for a certain amount of work each week or month and I assume full responsibility for a specific job role.
What do I bring to your team?
Adding value
My preference is to work with clients in an ongoing situation. Working on longer-term projects and providing continual support is where I can add the most value.
When I work with a client over a longer timeframe, there is a deeper level of knowledge and understanding about the work and your long-term goals. We’ll find that you’ll no longer need to assign each set of tasks as I will identify what needs to be done, and even pre-empt situations by looking ahead.
“The more we’ve worked together, the more we’ve realised how talented Susanne is. She’s brilliant at email marketing, social media and blogging – we used to have a database of contacts, now we have an engaged community. I still think we’re just scraping the surface of what Susanne could do for us. She’s an indispensable part of our team. We’d be lost without her.”
Delivering work on different levels
On a basic level, the type of work I do falls into list of responsibilities and tasks, under various skills and roles. Here is an example list of the work I do on any given day.
Marketing and social:
- Creating design assets via Canva for blogs and social media
- Writing social media content calendars and schedules
- Managing social media accounts
- Updating content and publishing on WordPress websites
- Writing newsletters, web copy, user guides
- Creating and sending newsletters via MailChimp
- Keeping CRMs up to date
- Planning event promotion
Coordinating and project management:
- Coordinating advertising sales for a magazine
- Managing membership subscriptions
- Coordinating courses and event bookings
- Looking after a membership community
- Multiple project management
- Responding to public enquiries
- Customer service
- Internal comms
When more really is more
There’s more to it. Beyond the list of work I do and skills I bring, I’m here to help by providing support you can rely on. Support that your customers, your members, your community can rely on.
On a strategic level, I provide a different perspective and different expertise. You benefit from sharing the load by freeing up space on your desk and in your head.
I work with creatives and communities, businesses that have a purpose and organisations that want to make a difference.
If that’s you and you’re looking for some ongoing support, contact me to find out more.